"I have shopped at this store several time and never a bad experience. The staff are friendly and knowledgeable but never pushy. The go out of their way to make you feel at home. The store is always clean and well stocked. They will always get my business. Jim's and all the staff there are good people."
"I came in looking for a phone mount for my bike. The staff there was very helpful, but not pushy. They were able to explain the different types and make recommendations based on their own, or other employees experiences. Fair priced, great service. I’ll most definitely shop there again for my motorcycle accessories/gear!"
"The store was difficult to get into. Like confusing on the parking lot but once inside the staff made sure I found exactly what we were looking for. We will be back for more gear as this little fella grows❤"
"Really friendly staff. Helped with all my needs"
"I’m a new rider so I don’t have a lot of experience with gear shops or dealers. But from the handful I have visited with, I liked their customer service the best. They had a good inventory of gear also and even price matched a helmet for me from a local dealer and beat their price (including tax) by a few dollars. It saved me about $43 from what most websites and stores would have cost me. I bought a helmet, jacket, boots, and gloves from them too because no one else had enough variety of products or sizes for me to find what fit or what I liked. I’ll be back. "
"We came in for a particular type helmet. Even though what we wanted was not in stock, we were assisted with fitting and had them ordered to ship to our house. Great service. "
"The staff and management are friendly and professional, and stand by the return policy when a products does not meet the expectations of the customer, or when the customer has buyers remorse. I love their patience and understanding.Their knowledge of their products is great. "
"Staff didn’t know how to work computer for checkout and took extremely long for each customer. The main item, I purchased didn’t have a tag. The staff gave a price, which matched online; however didn’t recognize price at checkout. Instead, charged $100 more. Nice store, nice items, horrible location and clean store. Untrained staff makes the experience bad.
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"Sales guy was extremely helpful. Wasn’t disappointed at all "
"The people are great, and the price was reasonable "
"I’ve always had the best experience’s and will always be a loyal customer. Thank you!"
"Nice store with a variety of items for motorcycles and dressing attire. I highly recommend Cycle gear if you are in the market for tire clothing or parts."
"Got to get what I needed and looked at what I am going to get next I really like the shiny stuff the most "
"Within moments of walking in Shannon was helping me find exactly what I needed. And the item was on sale! Appreciate the kindness and helpful service."
"On September 23, 2020, I met with the store manager of the Greensboro, NC Cycle Gear store, Shannon, I explain to Shannon that I was wanting to order 2 sets of the Cobra 3918 complete exhaust systems for my 2009 Suzuki Boulevard C50t and my wife's 2014 Suzuki Boulevard C50t. Shannon was absolutely outstanding in helping to order the exhaust systems for the bikes. Shannon was sure to explain about the lead time and that the exhaust system would be in most likely by the end of the following week Oct 02, 2020. She then informed me that first respondents receive a 10% discount on this purchase. On Friday September 25, 2020 the exhaust were delivered to my residence. A week earlier than expected.
The installation was easily done. The performance of the exhaust systems is top notch. They look great on the motorcycle and sound outstanding. They have just the right rumble to catch people's attention, but not to be offensive to the public. This kind of service and performance is what will bring me back to Cycle Gear in Greensboro, NC.
Dean and Sherry Johnson
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